490 Usability Testing for Technical Communicators - 490 Usability Testing for Technical Communicators

Usability Testing for Technical Communicators


Dates: TBD


By: Northeastern University

Location: TBD

Professor: TBD

Website: https://www.northeastern.edu/

Credits: 4

Introduces and examines how to plan, create, run, and facilitate usability testing based on best practices and known testing methodologies. These concepts and methodologies can be used to test products, services, websites, and documentation. Includes an overview of how to construct a usability test, recruit participants, facilitate test sessions, analyze results, and report findings. Emphasizes the emerging use of remote and mobile usability testing.

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